The Senior Clinical Education Consultant within IHSC leads the Medical Education and Development Unit's (MEDU) Clinical Education Service Line, enhancing clinical competencies of staff. Duties include managing programs, coordinating CEU training, and collaborating with internal/external stakeholders. Requires clinical education/healthcare administration experience, leadership, and training/facilitation expertise.
This position is only open to USPHS officers who are currently IHSC employees.
Summary
The Senior Clinical Education Consultant within IHSC leads the Medical Education and Development Unit's (MEDU) Clinical Education Service Line, enhancing clinical competencies of staff. Duties include managing programs, coordinating CEU training, and collaborating with internal/external stakeholders. Requires clinical education/healthcare administration experience, leadership, and training/facilitation expertise.
This position is only open to USPHS officers who are currently IHSC employees.
Applicants must be a current USPHS Commissioned Corps Officer who works at IHSC.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
Civilians are not eligible for this position.
Lead and manage the MEDU Clinical Education Service Line.
Evaluate MEDU Clinical Education Service Line's goals, objectives, priorities, and activities in terms of current operating activities, program progress, and policy development and revision.
Provide clinical education consulting to senior leadership and clinical service leaders to enhance clinical competencies and specialized patient care within established disciplines and protocols.
Chair the Interprofessional Clinical Training Workgroup and assist with Joint Accreditation.
Lead and manage the IHSC Grand Rounds Program.
Schedule, coordinate and facilitate CEU training for all IHSC staff.
Develop and manage medical courses listed in the Learning Management System.
Manage electronic medical resources such as UpToDate, Pharmacopia, etc.
Monitor clinical education training trends, then innovate and implement educational strategies to ensure compliance with quality standards and parameters.
Serve as a training consultant to course providers across IHSC.
Collaborate with DHS and ICE educational components to ensure that IHSC personnel are aware of the multitude of services that are available to them.
Provide clinical education training to all IHSC healthcare providers to enhance knowledge gaps and clinical competencies.
Consults with internal and external subject matter experts to ensure that clinical education training incorporates evidenced-based research and national standards.
Collaborates with MEDU team members in the design of training materials; coordinates staff trainings and workshops.
Assist the Deputy Chief with the development of the IHSC Leadership Academy curriculum, training material and train-the-trainer program.
Serve as an Instructor for the IHSC Leadership Academy.
Establishes and/or fosters partnerships with academic, training, healthcare or public health institutions to enhance IHSC's deliver of clinical care.
Utilize Adobe Captivate or other eLearning aids to develop and enhance adult learning interactions.
Travel to IHSC facilities up to 25% of time to conduct training or ensure compliance with clinical education training policies and procedures.
Prepare and present educational and leadership content at professional and academic conferences.
You must be a U.S. citizen to apply for this position.
You must successfully pass a background investigation.
You must successfully pass a drug screen.
Males born after 12/31/59 must certify registration with Selective Service.
Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve a new 18-month commitment to IHSC .
ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
Applicants must be a current USPHS Commissioned Corps Officer who works at IHSC.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
Civilians are not eligible for this position.
PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.
Qualifications
COMPETENCIES:
Demonstrates strong leadership skills
Demonstrates strong organizational and time management skills
Demonstrates strong analytic problem solving, judgment and decision-making skills
Demonstrates strong innovation and initiative skills
Superior oral and written communication skills
Demonstrates strong skills as an educator/ facilitator and/or trainer
Cultural competency
Highly effectively interpersonal and customer service skills
Integrity/honesty
Maintains professional skills via applicable continuing education opportunities and/or certification
Maintains CPR/BLS certification
PHYSICAL DEMANDS:
Required to facilitate training for up to 3 hours consistently standing.
Required to perform CPR/emergency care standing or kneeling.
Must be able to perform duties in a stressful and often austere environment without physical limitations.
Occasional travel
Performing tasks that involve lifting, pushing, pulling of equipment or objects
Education
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Masters or Doctor degree in a clinical or healthcare administration profession.
If you have an unrestricted medical or clinical license in any State, the District of Columbia or territory of the United States it must be maintained.
Minimum of five years clinical or healthcare administration experience and two years leading a training program in a healthcare system or detention setting.
Continuing education requirements must be met as required for licensing and board certification maintenance.
Ability to plan and organize own workload and travel schedule.
Flexibility and adaptability to sudden changes in schedules and work requirements.
Excellent verbal and written communication skills.
Proficiency using Microsoft Office applications and other presentation applications.
Maintains basic readiness status including CPR/BLS certification
Ability to obtain and maintain BLS Instructor Certification as warranted.
Demonstrates a customer service focus in interpersonal interactions.
Ability to communicate orally and in writing at a level tailored to the respective audience including developing professional documents and course curricula.
Project planning, design, development, implementation, and management experience required.
Experience with Learning Management Systems or Instructional Systems Design preferred.
Ability to assess educational needs and design and develop responsible curricula.
Ability to plan, implement, and evaluate training programs.
Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
Experience in clinical instructional design, eLearning developing and implementing clinical education training initiatives.
Proficiency with a broad range of analytic skills for collecting, managing, and analyzing quantitative and qualitative information.
High degree of independence, initiative, and follow-through.
Ability to travel up to 25% percent of time to complete duties.
Flexibility in applying skills and knowledge in a detention health services setting
Proficiency with Microsoft Office software, and experience with learning management systems.
Ability to deploy in a clinical or administrative role to support to mission operations.
Additional information
This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration, Medical Education and Development Unit (MEDU). The incumbent will report directly to the MEDU Deputy Chief. This is a non-supervisory position.
IHSC has a multi-sector, multidisciplinary workforce of more than 1600 employees, includingU.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. IHSC provides on-site direct patient care to ICE detainees at 18 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities. The ICE detainee population is approximately 34,000 detainees on a daily basis, with an average length of stay of approximately 30 days, and over 400,000 detainees annually. IHSC also provides medical support during ICE enforcement operations in the air, on the ground, and at sea.
As the Senior Clinical Education Consultant, the incumbent will lead the MEDU Clinical Education Service Line, which includes overseeing and executing clinical education and training initiatives that enhance the clinical competencies of all IHSC staff.
DHS SUPERVISORY CONTROLS:
DHS
ICE
ERO
HHS SUPERVISORY CONTROLS:
DHHS
USPHS CC
SUPERVISORY CONTROLS:
The Senior Clinical Education Consultant works under the direction of the MEDU Deputy Chief.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:
U. S. Public Health Service Officers
Cover Letter/Letter of Interest.
Degrees. (Place under "Diploma/GED")
Professional license. (If applicable)
Additional professional certificates. (If applicable)
Three professional references. (i.e., name, title and contact information)
Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
*Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
A copy of your current Service Remaining Requirements Agreement.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 12/02/2025.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:
U. S. Public Health Service Officers
Cover Letter/Letter of Interest.
Degrees. (Place under "Diploma/GED")
Professional license. (If applicable)
Additional professional certificates. (If applicable)
Three professional references. (i.e., name, title and contact information)
Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
*Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
A copy of your current Service Remaining Requirements Agreement.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 12/02/2025.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
